Frequently Asked Questions
Everything you need to know about shopping the world of Norma Kamali.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I determine my size in Norma Kamali designs?
Our designs often feature unique silhouettes and high-stretch fabrics. We recommend referring to the specific size guide on each product page or contacting our fit specialists for personalized advice.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and selected service level.
When will my order ship?
Standard orders are typically processed and shipped within 2-3 business days. You will receive a confirmation email with tracking information as soon as your package leaves our warehouse.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations, but you may return the items once they arrive.
How should I care for my Norma Kamali garments?
Most of our signature jersey and poly-lycra pieces are easy-care and travel-friendly. We generally recommend hand washing or machine washing on a cold, gentle cycle and laying flat to dry.